DELIVERY

Hanwell Eyecare offers shipping to the UK, Europe, USA, Canada, Australia and New Zealand.

Shipping costs are tiered depending on both weight and location.

We only ship using Royal Mail Tracked and/or Signed service and aim to send all orders within 3 working days.

**Due to the recent postal strikes there may be additional delays in receiving your item - we apologise for any inconvenience.**

See below for more details per country. If your delivery destination is not on the list please contact us via email as we may still be able to ship to you. 

UK

Up to £3.85 depending on weight – using Royal Mail 1st Class Recorded Delivery or Royal Mail 2nd Class Recorded Delivery.

Europe

Up to £10.50 depending on weight - using Royal Mail Tracked and/or Signed Service. This can take up to 7 working days.

USA and Canada

Up to £13 depending on weight – using Royal Mail Tracked and/or Signed Service. This can take up to 14 working days.

Australia and New Zealand

Up to £14.50 depending on weight - using Royal Mail Tracked and/or Signed Service. This can take up to 21 working days.

DUTIES & TAXES 

All orders are dispatched from the UK.

All prices on our website are inclusive of all UK duties and taxes. For all orders outside of the UK international duties and taxes are not included in this price. 

INTERNATIONAL SHIPPING  

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Hanwell Eyecare is not responsible for these charges if they are applied and are your responsibility as the customer.